Boyd’s Bayou

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Privacy Policy

Introduction

Boyd’s Bayou values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, use our services, or interact with us. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

We collect information about you to provide and improve our services. This includes personal information such as your name, email address, phone number, delivery address, and payment details for orders. We also collect non-personal information like browser type, device details, IP address, pages visited, and referring or exit pages. You may also voluntarily provide information through forms (e.g., contact or order forms) and by giving feedback or reviews. We use cookies, web beacons, and similar technologies to understand your preferences and improve your experience.

2. How We Use Your Information

We use the information we collect to process and deliver your orders, manage reservations and catering requests, and communicate with you by sending order confirmations, updates, and notifications. We also respond to inquiries and feedback, analyze user behavior on our website, and customize your experience.

With your consent, we may send you promotional offers, updates, and newsletters, as well as tailor advertising to your preferences. We also use your information to prevent fraudulent transactions and to comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with trusted third-party service providers who assist us with payment processing, delivery, and hosting. These providers must keep your information secure and use it only for the services they provide. We may disclose information if required by law, such as complying with a court order, or in the event of a merger or sale of our business. We may also share your information with your explicit consent.

4. Your Privacy Choices

You have the right to review and update your personal information by contacting us directly. You can opt out of marketing communications by using the “Unsubscribe” link in our emails or by contacting us directly. You can also manage or disable cookies through your browser settings. If needed, you can request the deletion of your personal information, subject to legal and contractual obligations.

5. Data Security

We implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypting sensitive data, conducting regular security audits, and restricting access to personal information. However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute protection.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their respective privacy policies. Please note that once you leave our website or click on a link to a third-party site, you are subject to their terms, conditions, and privacy policies, which may differ from our own.

7. Children's Privacy

Our services are not directed to individuals under 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child under 13, we will take steps to delete it promptly. We encourage parents and guardians to monitor their children’s online activities and to help enforce this policy by instructing children never to share personal information without permission.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or to meet legal requirements. When we do, we will revise the “Effective Date” at the top. We encourage you to review this policy regularly so you remain informed about how we protect your information. Your continued use of our services following any updates indicates your acceptance of those changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Thank you for trusting Boyd’s Bayou. We are committed to safeguarding your privacy and ensuring your experience with us is exceptional.

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